IP Telephony has become the de facto standard for delivering voice services in any forward-thinking enterprise. Putting voice on the data network provides feature-rich and future-proof modern communications platform. Old analogue and digital PBX technologies have been announced dead for many years and customers should not invest in such technologies. Unified Communications (UC) simplifies all forms of communications where, for example, one can receive a voicemail message and choose to access it through e-mail or a phone.

You can use IP phones, soft-phones on your computer or even your mobile phones to make and receive calls. Integrated 'presence' technology available on Msona mPhone series allows staff members to publish their availability for preferred method of interaction.

Combining your company's voice and email systems makes it easier to keep in touch and share information. Team members can easily find each other and customers can be quickly routed to the best resources.

All your intra company voice communications can be channeled over the Internet reducing cost and increasing your ROI every day. Using VPN technology, all voice conversations can be encrypted as they traverse the Internet making sure that all communications is secure and private.

Save on travel costs and be greener to the environment by holding your team meetings 'in person' over a video call. The video phones from Msona integrate built-in cameras and have optional connection to projectors to allow many members sitting in a meeting room to participate in the call.

The solution leverages low-cost Internet telephony (where permissible by law) to reduce the fees of international phone calls. Also remote workers can connect via the Internet to the organisation's telephone system and make business calls at corporate rates saving you money and reducing the cost of doing business.

Msona takes Unified Communications to the next level and provides true convergence of communications together with business applications, a major contributor towards streamlined business processes. With Msona, businesses are able to host and integrate web applications such as CRM, ERP and content management, to name a few, into the automation process within a coherent platform with minimal efforts. Such web applications can be run on Msona's UC platform, the mBox Series.