Products Subscription Services Gold DNS Service
| Gold DNS Service |
Msona's mCloudTM service delivery network infrastructure, operates a fully redundant, secure and high-performance cluster of Domain name servers (DNS servers) distributed around the World that manage customers' hostname records. As a result, customers do not need to invest in owning and operating a name server for their registered domains. The Gold DNS Service allows customers to use a registered domain name with their mBox platforms and supports a range of records illustrated in the table below. The Gold DNS Service incorporates Dynamic DNS Service, a very useful feature for customers hosting their own mail and web servers on-site where public IP addresses are allocated dynamically to customers' delivery points. Furthermore, the Gold DNS Service includes a revolutionary complimentary service for ensuring maximum uptime and availability of email services known as Mail Continuity Service.
Customers can keep their domain registration with their preferred domain service providers and the only action they would need to do is inform their domain service providers to refer to Msona's DNS name servers for the actual resolution of hostnames in customers' domains. Dynamic DNS ServiceStatic public IP addresses are increasingly becoming a scarce resource and most Internet Service Providers are obliged to charge a premium for having one or more static IP addresses assigned to customers. To deliver standard Internet connectivity, ISPs provision public IP addresses allocated dynamically to customers' delivery points (mBox platforms) on the Internet. If the customer has only a dynamic IP address it's impossible to run Internet services like mail servers, web servers and other services that require static public IP addressing. Msona offers the Dynamic DNS Service to overcome this limitation giving customers the same advantages of having a static IP address connectivity without the associated cost premium while helping ISPs better manage their pool of static public IP addresses. Mail Continuity ServiceThe Mail Continuity Service from Msona offers users peace of mind by queuing up all their email messages at Msona mCloud mail back-up servers should their mBox system becomes unreachable from the Internet during power-failure or Internet service disconnect. This service works hand-in-hand with the Email server on the mBox. This business-critical service is impacted should the Internet connection fail or a power outage occur. Emails sent during such "blackouts" will not be received and the senders would get a non-availability notification message indicating a failure of the recipient's email system. In addition to loss of emails which would need to be resent again, this could well damage the image of the recipient business and give a bad impression about the business in general. The Mail Continuity Service queues up to 250,000 email messages per domain up to 14 days, which is more than sufficient for most SME customers. A status report shows the number of mails queued on the backup servers. This information is updated every 15 minutes. When the connection to the customer's mBox is restored and the system becomes reachable online, the mCloud Mail back-up servers re-deliver all queued e-mail messages. The Mail Continuity Service is part of the Gold DNS Service and currently not available as a standalone product.  M100-00206 Gold DNS Service - includes: Dynamic DNS + Mail Continuity Service (annual subscription per domain) Datasheets
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